Trust Center
Attorney-client privilege, data isolation, and absolute data ownership — the principles FirmFirst is built on.
Last reviewed: February 2026
All prospect data belongs to your firm — not FirmFirst. We store it on your behalf to provide the service. We never share it with other law firms, sell it to third parties, or use it to market to your prospects. You can export everything or delete it at any time. The data is yours.
Every firm's data is isolated at the application layer. No prospect data from your firm is ever accessible to another FirmFirst customer. Role-based access controls ensure only your authorized team members can see your inquiries. Audit logs record every access event.
FirmFirst's business model is subscriptions — not data. We have no financial incentive to use your prospect data beyond delivering the service you've paid for. That's not a policy that can change with an update — it's the foundation of the business.
Technical and operational controls that enforce our confidentiality commitments.
Data ownership is firm-level by design. No FirmFirst employee accesses firm data without an explicit support ticket and your authorization.
AES-256 at rest and TLS 1.3 in transit. Even in the event of infrastructure compromise, your data is unreadable without your firm's keys.
We don't run ads. We don't sell data. We don't share inquiry data with other firms, marketing companies, or data brokers — ever.
When you cancel or request deletion, all prospect data is permanently deleted within 30 days. You can also trigger immediate deletion from your dashboard.
We provide DPAs, security documentation, and custom data agreements on request.